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Getting startedTell me about yourself.
What they are looking for: A clear, relevant summary and whether you can communicate concisely.
How to answer: Give a one-minute story: where you are now, two or three achievements that fit the role, and why you are interested in this job. Avoid your life story.
Getting startedWalk me through your CV.
What they are looking for: Whether your career has direction and how your experience matches the role.
How to answer: Tell it in order as a story, spending most of the time on the roles most relevant to this job. Explain why you made each move.
Getting startedWhat do you know about our organisation?
What they are looking for: Evidence that you did your homework and care about the job.
How to answer: Mention what the organisation does, who it serves, a recent development, and one thing that appeals to you about it.
Getting startedWhy did you apply for this role?
What they are looking for: Genuine motivation and a realistic understanding of the job.
How to answer: Connect specific parts of the job description to your skills and goals. Be positive and specific.
Getting startedWhat attracted you to this company?
What they are looking for: Whether you chose them deliberately or are applying everywhere.
How to answer: Refer to values, products, reputation, culture or growth, backed by something you read or heard.
Getting startedHow did you hear about this vacancy?
What they are looking for: A simple icebreaker; sometimes a check on how you search.
How to answer: Answer honestly and briefly, then add what made it stand out.
Motivation and fitWhy do you want to leave your current job?
What they are looking for: Professionalism and whether you will speak badly about employers.
How to answer: Focus on what you are moving towards, such as new challenges or development. Never criticise a previous employer.
Motivation and fitWhere do you see yourself in five years?
What they are looking for: Ambition that fits the role and some commitment to the organisation.
How to answer: Describe growth in skills and responsibility that this job could support. You do not need an exact job title.
Motivation and fitWhat motivates you at work?
What they are looking for: Whether what drives you matches what the job offers.
How to answer: Pick two or three genuine motivators, such as solving problems or helping customers, and give a short example of each.
Motivation and fitWhat kind of working environment do you do best in?
What they are looking for: Cultural fit and self-awareness.
How to answer: Be honest and flexible. Link your answer to what you learned about the team or organisation.
Motivation and fitWhy should we hire you?
What they are looking for: A confident summary of your match to the role.
How to answer: Give three points: relevant experience, a key strength, and the value you will add. Keep it factual.
Motivation and fitWhat are your salary expectations?
What they are looking for: Realism and whether you researched the market.
How to answer: Research typical pay for the role, give a range, and say you are open to discussing the full package.
Strengths and weaknessesWhat are your greatest strengths?
What they are looking for: Self-awareness and relevance to the role.
How to answer: Choose two or three strengths the job needs and back each with a short example.
Strengths and weaknessesWhat is your biggest weakness?
What they are looking for: Honesty and whether you work on improving.
How to answer: Choose a real, manageable weakness, then explain what you are doing about it and the progress you have made. Avoid disguised strengths.
Strengths and weaknessesWhat achievement are you most proud of?
What they are looking for: What you value and the scale of what you can do.
How to answer: Pick a relevant achievement. Explain the challenge, your actions and the measurable result, using STAR.
Strengths and weaknessesHow would your colleagues describe you?
What they are looking for: Self-awareness and how you work with others.
How to answer: Use feedback you have genuinely received, ideally with a quote or an example.
Strengths and weaknessesWhat do you do outside of work?
What they are looking for: Personality, balance and transferable skills.
How to answer: Be genuine. Mention interests that show skills such as teamwork, organisation or resilience.
Strengths and weaknessesWhat would you like to improve about your skills?
What they are looking for: Whether you want to learn and develop.
How to answer: Name a skill, say how you are building it, and link it to how it will help in this role.
Teamwork and communicationTell me about a time you worked successfully in a team.
What they are looking for: Your role, how you support others, and the team result.
How to answer: Use STAR. Be clear about your own contribution, not only what "we" did.
Teamwork and communicationTell me about a time you disagreed with a colleague.
What they are looking for: Maturity and how you handle conflict.
How to answer: Show you listened, stayed professional and found a constructive outcome. Avoid blaming the other person.
Teamwork and communicationHow do you handle a team member who is not pulling their weight?
What they are looking for: Fairness, directness and support.
How to answer: Describe speaking to the person privately first, offering help, and escalating only if needed.
Teamwork and communicationDescribe a time you had to explain something complicated to someone.
What they are looking for: Clarity and empathy.
How to answer: Show how you adapted your language to the listener and checked their understanding.
Teamwork and communicationTell me about a time you built a good working relationship with a difficult person.
What they are looking for: Patience and emotional intelligence.
How to answer: Explain what you did to understand them and what changed.
Teamwork and communicationHow do you prefer to receive feedback?
What they are looking for: Whether you are open to feedback.
How to answer: Say you welcome it, give an example of feedback you acted on, and the result.
Problem solving and pressureTell me about a time you faced a significant challenge at work.
What they are looking for: Resilience and problem-solving.
How to answer: Describe the challenge, the options you considered, what you did and what you learned.
Problem solving and pressureTell me about a time you made a mistake.
What they are looking for: Honesty, accountability and learning.
How to answer: Own it, explain how you fixed it and what you changed afterwards. A small, real mistake is better than none.
Problem solving and pressureHow do you handle tight deadlines?
What they are looking for: Organisation and calm under pressure.
How to answer: Describe how you plan, prioritise, communicate early and ask for help when needed, with an example.
Problem solving and pressureTell me about a time you had to work under pressure.
What they are looking for: Coping strategies and results.
How to answer: Use STAR. Show how you stayed organised and looked after quality.
Problem solving and pressureHow do you prioritise a heavy workload?
What they are looking for: Judgement and planning.
How to answer: Explain a method such as urgency and importance, and give an example of using it.
Problem solving and pressureDescribe a time you had to learn something new quickly.
What they are looking for: Adaptability and learning style.
How to answer: Show how you approached it, who you asked for help, and how quickly you became effective.
Leadership and initiativeTell me about a time you showed leadership.
What they are looking for: Influence, even without a formal title.
How to answer: Informal leadership counts: guiding a project, helping a new starter or taking responsibility when no one else did.
Leadership and initiativeTell me about a time you went above and beyond.
What they are looking for: Initiative and commitment.
How to answer: Choose an example where your extra effort led to a measurable benefit.
Leadership and initiativeTell me about a time you improved a process.
What they are looking for: Initiative and practical thinking.
How to answer: Explain what you noticed, what you changed, and the time or quality improvement that followed.
Leadership and initiativeDescribe a time you dealt with change at work.
What they are looking for: Flexibility and positivity.
How to answer: Show how you adapted and helped others to do the same.
Leadership and initiativeHow do you motivate other people?
What they are looking for: People skills and awareness of different needs.
How to answer: Give an example of adjusting your approach to what a person needed.
Leadership and initiativeTell me about a time you persuaded someone to change their mind.
What they are looking for: Influence and evidence-based reasoning.
How to answer: Describe how you listened first, presented your case and reached agreement.
SituationalWhat would you do if you disagreed with your manager's decision?
What they are looking for: Respect for authority combined with honesty.
How to answer: Say you would raise it privately and respectfully with evidence, then support the final decision.
SituationalWhat would you do if you realised you could not meet a deadline?
What they are looking for: Honesty and early communication.
How to answer: Explain that you would tell the right people early, explain the cause and propose a realistic plan.
SituationalWhat would you do in your first 90 days in this role?
What they are looking for: Planning and humility.
How to answer: Focus on listening, learning, building relationships and delivering a few early, visible wins.
SituationalHow would you deal with an angry customer or stakeholder?
What they are looking for: Empathy and problem-solving.
How to answer: Describe listening, acknowledging the problem, finding a fix and following up.
SituationalWhat would you do if two people asked you for urgent work at the same time?
What they are looking for: Prioritisation and communication.
How to answer: Say you would clarify the real deadlines and impact, and tell both people what to expect.
SituationalWhat would you do if you saw a colleague breaking a rule or policy?
What they are looking for: Integrity and judgement.
How to answer: Explain you would check the facts, raise it through the right channel and follow policy.
Public sector and valuesHow do your values match those of the NHS?
What they are looking for: Whether you understand values-based recruitment.
How to answer: NHS interviews often check values such as respect and dignity, compassion and commitment to quality of care. Give examples from your own experience.
Public sector and valuesTell me about a time you provided excellent customer service.
What they are looking for: Care for the customer and ownership of problems.
How to answer: Use STAR and highlight how you went further than the minimum.
Public sector and valuesDescribe a time you treated someone fairly and with respect in a difficult situation.
What they are looking for: Fairness, diversity and inclusion.
How to answer: Show how you listened, stayed impartial and the outcome for the person.
Public sector and valuesHow do you handle confidential information?
What they are looking for: Trustworthiness and data protection awareness.
How to answer: Describe practical habits, such as sharing only with those who need to know, and following the rules.
Public sector and valuesCivil Service roles: tell me about a time you used evidence to make a decision.
What they are looking for: Behaviour-based answers aligned to Civil Service Success Profiles.
How to answer: Civil Service interviews often assess behaviours and strengths. Use STAR and tie your answer to the behaviour named in the advert.
Public sector and valuesWhy do you want to work in the public sector?
What they are looking for: Commitment to public service.
How to answer: Link your motivation to serving communities, and give an example of when public benefit mattered to you.
Closing and practicalDo you have any questions for us?
What they are looking for: Interest and preparation.
How to answer: Prepare two or three: how success is measured, what the team is working on, and what training is offered.
Closing and practicalWhen could you start?
What they are looking for: Practical availability.
How to answer: State your notice period clearly and say if there is flexibility.
Closing and practicalDo you have any other interviews or offers?
What they are looking for: Your market position and your interest in them.
How to answer: Be honest without oversharing. Confirm that this role is a strong interest for you.
Closing and practicalIs there anything you would like to add?
What they are looking for: A last chance to leave a strong impression.
How to answer: Briefly restate your fit for the role and your enthusiasm.
Closing and practicalCan you work the hours or location this job requires?
What they are looking for: Practical fit.
How to answer: Answer honestly. If you need adjustments, say so calmly and ask what is possible.
Closing and practicalHow do you stay up to date in your field?
What they are looking for: Curiosity and professional development.
How to answer: Name specific sources, courses or communities you use regularly.